Cancellation Policies

Flexible Policy 7 days

Cancellations made within 7 days prior to arrival date will be subject to a 100% penaltyof the total reservation amount.

Non-Refundable

Reservations with non-refundable policies will be penalized with 100% of the total amount.

Payment Methods

1. Pay Now

100% of the total amount will be charged at the time of booking.

2. Pay at the Hotel

The 5% will be charged at the time of booking and the remaining amount will be settled upon check-in.

Payment Information

In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.

Nathan Roques

A very cute hotel far from the Holbox busy city center (15-20 minutes) but close to the beach (5 minutes walk). Rooms were clean and bed was comfortable. The Wifi is only availaible at the reception or in the breakfast room. There is a mini bar and a safe in the rooms. All the rooms have a garden view with a small terrace. Breakfast was included during our stay and we loved it. They offer fresh coffee and fruits, homemade bread & jam and a vast selection of dishes (eggs, omelets, pancakes etc…). The waiter was very friendly. The reception offers a wide tour selection (Cabo Catoche, 3 Islas, Bioluminescence), beach towels (deposit needed). This is a great value hotel freshly renovated!

Mario Vladar

Nice hotel. It feels luxurious with relatively ok breakfast. The only downside is the location. Its relatively far from the center. So you definitely need to take a taxi to get there. Its not walkable due to the paddles. The taxi cost 200$ pesos/travel. There are only one or two restaurants nearby. The staff was friendly and helped us to book tours. They recommended not to take specific tours because of the weather conditions.

dulce palomares

Lovely is my word for this place. It’s 2 blocks away from the beach. The rooms were spacious and clean. Their toiletries are organic and offer free breakfast.

About Us

Hotel Casa Margot

Hotel Casa Margot is your starting point to experience the paradise of Isla Holbox, amidst white sandy beaches, exquisite gastronomy, a rich life of native flora and fauna... and many more treasures awaiting you. Hotel Casa Margot is part of the Yum Balam Flora and Fauna Protection Area, a natural environment of great landscape and cultural value that is truly captivating.